Written by: JJ Tan, Founder, Jelly | Last updated: 4 October 2026
Key Takeaways
- The native Just Eat Toast integration exists in the UK but remains in limited release with venue-specific eligibility that you must confirm directly with Toast.
- Eligible venues can connect natively via Toast Web or Toast Shop, while ineligible venues can use middleware providers such as Deliverect or HubRise as a bridge solution.
- The integration syncs orders, menu data, and status updates but does not handle delivery commission calculations or guarantee tablet removal in the UK market.
- Just Eat commissions of 14–30% require separate delivery menu pricing that accounts for overheads, which Toast’s integration does not manage.
- Jelly connects to Toast via real-time API to provide live gross profit tracking and delivery menu creation that factors in commission costs.
See How Jelly Prices Your Delivery Menu For Commission
What The Just Eat Toast Integration Does In The UK
You can connect Just Eat to Toast in the UK either through Toast’s native integration, where your venue is eligible, or via a third-party aggregator such as Deliverect or HubRise.
The native route injects Just Eat orders directly into Toast POS and syncs menu data in both directions. The middleware route achieves the same operational outcome: orders in the POS and tablets quietened. It does, however, add a second vendor layer between Just Eat and Toast.
Is The Just Eat Toast Integration Available In The UK?
Toast’s Just Eat integration is in limited release in the UK and access is gated by eligibility. Toast’s May 2026 product release notes contain no announcement of a generally available Just Eat delivery integration for the UK market, confirming that as of mid-2026 the native connection had not reached broad rollout.
Toast is actively developed for the UK, and the same release cycle covers KDS improvements, dining option visibility, and POS updates. Delivery marketplace integrations, however, follow a separate partner programme timeline.
To check whether your venue is eligible, contact your Toast Customer Success Manager directly, check the Toast Shop inside your account, or log in to Toast Web and look under the integrations section of your Restaurant Management Suite. Use Toast’s own terminology when asking: you are looking for a Just Eat dining option and the associated payment types configuration.
If the integration does not appear in Toast Web or Toast Shop, your venue is not yet in the eligible cohort. UK and Ireland operators are advised to confirm local availability directly with Toast, as regional feature availability can change over time.
How To Connect Just Eat To Toast In The UK
For venues confirmed as eligible, the activation sequence follows these steps:
- Log in to Toast Web and navigate to your integrations dashboard. Confirm that the Just Eat integration tile is visible in Toast Partner Connect.
- If the tile is not visible, open Toast Shop and search for the Just Eat integration. Purchase or activate it from there. Alternatively, ask your Toast Customer Success Manager to initiate the connection on your behalf.
- Complete menu mapping. Match every Toast menu item, modifier group, and modifier option to its Just Eat equivalent. Menu mapping mismatches between POS SKUs and what is live on Just Eat are a leading cause of rejected orders, so treat this step as the most time-critical part of setup.
- Configure dining options. Assign the Just Eat dining option within Toast so that incoming orders are routed correctly through the kitchen. Toast identifies dining options by GUID, so each option must be explicitly mapped rather than assumed.
- Set payment types. Confirm which payment types are associated with Just Eat orders in Toast’s payment configuration. Toast distinguishes standard card payments from alternative tender types in its data model, so this mapping must be completed before orders will settle correctly.
- Run staging orders. Place test orders through Just Eat before going live to confirm that items, modifiers, and order routing all behave as expected on the kitchen display or ticket printer.
- Agree commission reconciliation rules. Confirm how Just Eat payouts will be matched against Toast sales data at the end of each week so your reporting stays clean from day one.
After you complete these steps, note that according to Toast’s official Just Eat setup guide, activation can take up to one week once credentials and menu mapping are submitted. A firm go-live date is confirmed only after testing passes.
What The Integration Actually Syncs And What It Leaves Out
The integration handles the operational basics, such as orders, menus, and status updates, but it stops short of anything financial.
When the native Just Eat integration is active, orders flow from Just Eat into Toast POS via JET Connect, Just Eat Takeaway.com’s integration platform (formerly named Flyt), which removes manual re-keying from the tablet screen. Order data includes modifiers, customer contact details, delivery fee breakdowns, and live status flags.
Status updates, such as preparing, ready, and collected, flow back to Just Eat automatically. Menu changes pushed from Toast propagate to Just Eat.
Toast’s stock API supports item-level inventory tracking that can reflect 86’d items. However, Toast states that the ordering partner decides whether 86’d items are respected on third-party marketplaces, and no propagation latency is published.
One important operational point is tablet behaviour. Just Eat is not typically tabletless in the UK market. A physical Just Eat pad usually still needs to stay powered on to keep the store open, even with a full POS integration behind it. Ask your integration provider directly whether their setup removes the tablet or simply quietens it.
Limitations To Plan Around Before You Go Live
Knowing what the integration syncs is only half the picture. Several limitations affect how you structure your delivery menu and operations, and they are worth planning around before you go live.
Toast’s nested modifier groups support at least three levels deep, but nested subgroups do not render on third-party marketplace menus such as Just Eat. If your menu relies on deeply nested modifier logic, simplify the delivery menu structure before mapping.
Time-specific pricing, such as different prices at different times of day, does not sync to third-party marketplaces. Allergen flags stored in Toast publish to Toast’s own ordering surfaces but are not listed among the allergen destinations for third-party marketplace menus.
Under Natasha’s Law, food sold through distance selling such as online platforms like Just Eat is not covered by the PPDS labelling requirements. Instead, allergen information on the 14 major allergens must be available to the consumer before purchase and again at delivery, and the food business operator remains responsible for maintaining that information.
Toast pushes availability to marketplaces but explicitly states the ordering partner decides whether menu visibility and availability settings are respected. Store pause and 86 propagation therefore are not guaranteed end-to-end.
What To Do If Native Just Eat Toast Integration Is Not Available For Your Venue
If your venue is not yet eligible for the native integration, two middleware providers offer a proven bridge into Toast for UK operators.
Deliverect has partnered with Toast to build a two-way integration that aggregates orders from Just Eat, Deliveroo, and Uber Eats directly into the Toast POS. Deliverect states its Toast integration is supported globally, including the UK.
Menus sync from Toast to all connected delivery channels without re-entry, which means you maintain one menu rather than several. Deliverect is priced on quote, and operators who are not yet Deliverect customers must request a demo via deliverect.com to begin the process.
HubRise is a middleware integration platform offering more than 110 integrations, including Just Eat, Deliveroo, Uber Eats, and around 40 POS systems. It operates on a vendor-neutral model with a flat monthly fee per location and unlimited orders.
This keeps operators free to swap POS or ordering apps without being locked into one vendor’s ecosystem. HubRise is priced from €35 per month and is rated as best suited to independents and small chains that already use a supported POS.
The trade-off versus waiting for native access is a second vendor, a second monthly fee, and a second potential failure point. The operational benefit is immediate. Orders stop being re-keyed by hand, and the Just Eat tablet is quietened rather than driving the kitchen.
For multi-site operators, self-managing a Just Eat integration stops working reliably once a second location is added, because reporting accuracy depends on menu mapping staying identical everywhere. That discipline slips without central ownership.
For a broader view of how Toast connects with the UK delivery ecosystem, see Best Toast POS Integrations For UK Restaurants 2026.
Delivery Margin On Toast: The Just Eat Commission Consequence
Whether you connect natively or through middleware, the integration solves an operational problem, but it leaves the financial one untouched. As noted in the Key Takeaways, Just Eat charges around 14% on Order-Only and 26–30% on Delivery by Just Eat. On a £20 order, that is the difference between a £5.82 contribution margin and a £3.22 one before ingredient costs.
Third-party delivery apps in the UK typically charge 25% to 35% commission per order, making the aggregator relationship the single biggest structural cost decision after rent and payroll.
The operational consequence is that your Just Eat menu cannot be a copy of your dine-in menu. Every item needs a delivery-specific price that accounts for commission, and every dish needs a live gross profit margin calculated against current ingredient costs rather than last month’s invoice.
This is where Jelly integrates directly alongside Toast. Jelly connects to Toast via real-time API, delivering item-level sales data the moment a transaction completes. POS setup takes under five minutes.
From there, Jelly’s Delivery Menu Creation feature lets operators duplicate existing menu items and factor in delivery commission overheads to build a separate, profitable delivery menu without rebuilding from scratch. As supplier invoices update ingredient costs, dish margins update in real time, so a red margin flag appears the moment a Just Eat item stops covering its commission overhead.
Jelly is priced at a flat rate of £129 per month per location, with no variable charges per user or feature. Operators consistently see initial value within the first week of onboarding.
For a worked example of how delivery commission shapes menu pricing on Toast, see Uber Eats Toast Integration UK 2026: How To Connect and Toast POS Deliveroo Integration UK 2026: 7-Step Setup Guide.
See How Jelly Tracks Live Gross Profit On Every Just Eat Order
Troubleshooting Just Eat Orders Inside Toast
Even with the integration live and your delivery menu priced correctly, things can go wrong during service. The most common Just Eat integration failures during service fall into three categories:
- No Orders Arriving On Toast: Check that the Just Eat tablet is powered on and connected, as a dropped Wi-Fi signal at the pass is the single most common cause of missed Just Eat orders. Also confirm that POS API credentials have not expired. Re-authorising the POS connection resolves most cases where orders were arriving and then stopped.
- Menu Desync With Wrong Prices Or Missing Modifiers: This is almost always a mapping error. Re-check every SKU and modifier against what is live on Just Eat. If menu configuration changes after the last config pull, GUIDs may change and the integration may need to re-pull configuration data before orders will validate correctly.
- Orders Vanishing Or Auto-Cancelling: The accept window on Just Eat can be tight, so orders need to be monitored closely. Nominate one person during Friday and Saturday peaks whose only job is monitoring the Just Eat tablet and POS feed, because a five-minute gap in acceptance during a rush is when most missed orders happen. Before calling support, log the order ID, timestamp, and a screenshot of what appeared or did not appear on the POS.
Frequently Asked Questions
Is The Just Eat Toast Integration Available To All UK Restaurants?
No. As explained earlier, the native integration is in limited release and access is venue-specific. If you have already checked Toast Web and Toast Shop without seeing the integration, your venue is not yet in the eligible cohort.
Middleware providers such as Deliverect or HubRise can bridge the gap in the meantime.
How Long Does Just Eat Toast Setup Take?
For eligible venues using the native Just Eat Toast integration, the setup process involves selecting and mapping menus, confirming the two Just Eat-specific dining options (Delivery and Takeout), and confirming the Just Eat Other Payment Option before activation. Toast creates these dining options and the payment type during initial setup.
According to Toast’s official Just Eat integration guide, you should budget up to one week from starting the process to going live, with the final confirmation step handled by Just Eat taking up to one week. The menu and pricing setup is quick to complete from the restaurant’s end, at around three to five minutes.
For middleware routes such as Deliverect, the timeline is similar. Setup is faster to initiate but still requires menu mapping and a testing period before orders flow live into Toast.
What If My Venue Is Not Eligible For The Native Integration?
Use a middleware provider as a bridge. Deliverect connects Just Eat, Deliveroo, and Uber Eats orders directly into Toast POS via a two-way integration, aggregating orders from multiple delivery platforms into a single point of sale and removing the need for several delivery tablets.
HubRise, mentioned earlier, is the vendor-neutral option priced from €35 per month per location. It suits independents and small chains that want flexibility.
Both options achieve the same operational outcome as the native integration: orders injected into Toast and tablets quietened while you wait for native eligibility to open up.
Does The Integration Handle Just Eat Commission In Menu Pricing?
No. Toast’s native Just Eat integration only allows restaurants to set menu prices or apply a percentage or flat price increase on Just Eat menus; it does not calculate or manage the financial impact of Just Eat commission on menu pricing.
The integration routes orders into Toast but does not calculate whether those orders are profitable after commission is deducted. Managing that requires a separate layer: a tool that tracks live ingredient costs from invoices, calculates dish-level gross profit margins in real time, and lets you build a delivery menu with commission-adjusted pricing.
Jelly provides exactly this alongside Toast, with a Delivery Menu Creation feature that lets operators duplicate menu items and factor in delivery commission overheads to build a separate, profitable delivery menu.
See How Jelly Prices Your Delivery Menu For Commission
Running Just Eat Profitably On Toast
The Just Eat Toast integration UK is real, but it is gated by limited release and eligibility is venue-specific. Whether you connect natively through Toast Web, Toast Shop, or your Customer Success Manager, or bridge via Deliverect or HubRise while you wait for native access, the operational priority stays the same: running Just Eat profitably on Toast.
That means a delivery menu priced to survive commission, dish costs updated with every supplier invoice, and live GP visibility that does not wait for a monthly accountant’s report.
Start by checking your eligibility through Toast Web or your Customer Success Manager. If you are eligible, follow the setup steps above. If you are not, activate a middleware bridge and use the time to get your delivery menu economics right before native access opens up.
Either way, the margin work stays the same, and that is where the real operational advantage is won.
See How Jelly Helps You Run Just Eat Profitably On Toast